Strata CIX670

Strata CIX670 - Overview
Unify. Simplify. Communicate.
One world. One company. One goal of communicating better. And one telephone system that brings it all together. The Strata CIX670 unifies, coordinates, and streamlines all your communications with stunning agility and proficiency.

Modular in architecture. Scalable in design. Networkable with other systems. The Strata CIX670 gives you incredible capabilities today — and the ability to build out your system as you grow.

Configure flexibly and manage growth.
Strata CIX670 provides the configuration flexibility you want to build the communications system you need now, and expand as your needs grow.

The Strata CIX delivers on the promise of IP telephony by providing all the features and benefits of traditional business communications systems on a converged IP platform. With new, never-before-seen IP-based adaptability capabilities, it is the most efficient, easy-to-use, and customizable telecommunication system available today.

Customize existing features and create new ones.
True customization comes when you can adapt a solution completely to your needs.

Strata Media Application Server
The Strata Media Application Server connects to the Strata CIX via IP to host a variety of value-added applications integrated within one platform. Applications include:

Migrate transparently and confidently.
When migrating to larger systems in the future, you’ll enjoy an exceptional return on your investment by being able to reuse key components, such as telephones and trunk and station interfaces.

Choose versatility and selection.
Your business is unlike any other — different needs, different processes, and different employees. The Strata CIX is the telephone system designed to let you build the right telephone to your specifications.

Extend enterprise telephony anywhere.
Today’s enterprise does not always end at the company parking lot, or reside in a single building or office space, but wherever opportunity takes it. More and more employees are taking care of business and extending corporate or sales capability from home offices, start-up locations, branch offices — even on-site at customer locales, and need communications solutions to connect them all seamlessly.

The Strata CIX was engineered to help you unify, coordinate, and streamline your communications—wherever and whichever way you work.

Go mobile confidently and effortlessly.
Missed calls and missed opportunities are a thing of the past. From easy access to voice mail and your company operator to being able to take full advantage of your telephone system’s key calling features almost anywhere you go.

Take full telephone functionality with you, whether it’s down the hall or into the conference room, regardless of the communication device you are using.

Toshiba cordless digital telephones further enhance your company’s ability to communicate.

Streamline Call Center operations.
Your contact center doesn’t have to be complex to be powerful. The Strata Automatic Call Distribution (ACD) features make it easy to optimize contact center operations, increase customer satisfaction, and improve efficiency. You can very effectively allocate inbound calls among your call-handling agents.

You’ll appreciate its numerous, invaluable features:

Use intelligently and easily.
Advanced features and high-performance capabilities are easily accessed because the Strata CIX was built for simplicity and ease-of-use.

Profit quickly and continuously.
You can improve communications and your bottom line. The Strata CIX works to save cost and increase your profitability in so many ways.

Manage conveniently and reliably.
The Strata CIX is quick to deploy and easy to maintain using eManager™.

My Phone Manager™ personal administration tool gives individual users the ability to program buttons and other functions on their telephone using their PC’s web browser.  This gives users more control and frees your system administrator.

Strata CIX670 - Specifications

672 Universal ports
264 CO lines/560 station users

Chassis Measurements
Base Cabinet
Width: 26.5 in. (673 mm)
Depth: 10.3in. (262 mm)
Height: 11.6 in. (295 mm)
Expansion Cabinet (maximum 6)
Width: 26.5 in. (673 mm)
Depth: 10.3 in. (262 mm)
Height: 9.8 in. (249 mm)

Base cabinet 19.4 lbs. (14.0 Kg.)
Expansion cabinet 29.0 lbs. (13.1 Kg.)

Power Supply Unit (PSU)
Initially Built In (one per cabinet)

Primary AC Power
Input AC 120VAC, 4.0 amps maximum.
AC Frequency Single-phase (48Hz - 62Hz)
180 watts per cabinet (maximum)

Power Backup
Two or four 12VDC external batteries (80 ampere-hours max.) with built-in charger can provide power backup operation for 2 - 29 hours depending upon configuration (batteries optional)..

Chassis Installation
19” Rack-mount, Wall-mount, or Floor-mount.

Safety: UL
EMC: FCC Part 15 Class A (Subpart A)
HAC and Volume Control: FCC Part 68
Network safety: TIA-968-2-A

FCC Registration
PBX: CJ6MUL-35934-PF-E
Hybrid: CJ6MUL-35933-MF-E
Key: CJ6MUL-35932-KF-E

Operating Temperature
32~104° F (0~40° C)

Storage Temperature
-4~140° F (-20~60° C)

Operating Humidity
20~80% relative humidity without condensation

Voice Mail Compatibility
Strata Media Application Server,
Stratagy ES, iES32, iES16, IVP8

CO Line Compatibility
Analog:  Loop or ground start, DID, E&M
Digital:  T1, ISDN PRI and BRI
IP:  Strata Net IP
E911:  CAMA and ISDN PRI

IP Telephone Compatibility
3 Toshiba MEGACO+ models:

  • IPT2010-SD full-duplex speakerphone with 10 programmable buttons and 2-line x 24-character LCD.
  • IPT2020-SD full-duplex speakerphone with 20 programmable buttons and 2-line x 24-character LCD.
  • IPT2008-SDL full-duplex speakerphone with 8 programmable buttons and large 144 x 128 pixel display (4 shades of blue) with HTML support.

Uniden UIP200 SIP telephone.
802.3af Power-over-Ethernet compliant.
Ethernet switch for PC connection to your IP Network.

Speaker OCA available without additional hardware on IPT2020-SD and IPT2008-SDL (Handset OCA standard on all models).

Digital Telephone Compatibility
6 Toshiba models in charcoal gray color:
  • DKT3201 single-line telephone.
  • DKT3210-S speakerphone with 10 programmable buttons.
  • DKT3220-S speakerphone with 20 programmable buttons.
  • DKT3210-SD speakerphone with 10 programmable buttons and 2-line x 24-character LCD.
  • DKT3220-SD speakerphone with 20 programmable buttons and 2-line x 24-character LCD.
  • DKT3214-SDL speakerphone with 14 programmable buttons and large 8-line x 24-character LCD .

6 Toshiba models in ash white color:

  • DKT3001(W) single-line telephone.
  • DKT3010-S(W) speakerphone with 10 programmable buttons.
  • DKT3020-S(W) speakerphone with 20 programmable buttons.
  • DKT3010-SD(W) speakerphone with 10 programmable buttons and 2-line x 24-character LCD.
  • DKT3020-SD(W) speakerphone with 20 programmable buttons and 2-line x 24-character LCD.
  • DKT3014-SDL(W) speakerphone with 14 programmable buttons and large 8-line x 24-character LCD .

Speaker OCA optional with BVSU installed on all models except DKT3201and DKT3001 (handset OCA standard on all models).

Strata CIX systems are also compatible with 2000-series digital telephones to provide outstanding migration from older systems.

Answer Position Options
20-button Add-On Module.
60-button DSS/BLF Console.
Strata Attendant Console uses PC as phone, or works with external IP-based handset.

User Mobility Options
SoftIPT soft phone client on laptop or tablet PC
   via wi-fi W-LAN.
SoftIPT soft phone client on PDA via wi-fi W-LAN.
Wireless IP telephone support via wi-fi W-LAN.

System Administration
Browser-based unified administration of PBX and voice mail functions.
eManager installation/maintenance for technicians and administrators.
My Phone Manager personal administration for individual users.

Standard System Features
Over 300 standard telephony features to provide the
  functionality you need.

Advanced Application Options
Add valuable options like Voice Mail/Auto Attendant, Unified Messaging, Automated Speech Recognition, Text-to-Speech, Interactive Voice Response, Automatic Call Distribution and Reporting, Voice Over Internet Protocol, Strata Net multiple system networking, FeatureFlex adaptability/customization tools, and more.

Multi-system Networking
Strata Net networking of up to 128 nodes via IP or ISDN PRI.

Feature Customization
FeatureFlex adaptability tools for feature creation/customization.

Strata CIX - Features

System Features
Account Codes
• Forced
• Voluntary
• Verifiable
• Account Code Button
• Account Code Revision
Alternate Answer Point
Administration/Programming (Optional*)
• Live System Programming
• Personal Administration
• Remote Access
Automatic Busy Redial (Optional)
Automatic Call Distribution (Optional)*
• Advanced Call Routing
• Skills-Based Routing
• Priority Queuing
• Multiple Group Agent Login
• Call Recording
• Voice Assistant ODBC Database
• Text-To-Speech
• MIS Interface (Optional)*
Automatic Callback Intercom
Automatic Dialing Buttons
Automatic Hold
Automatic Hold/Park Recall
Automatic Line Selection
Automatic Number Identification
Automatic Release From Hold
Automatic Release From Voice Mail
Auxiliary Device Interface (Optional)
Background Music Interface with Station Control*
Busy Override
Busy Station Transfer/Ringing
Call Forward
• All Calls
• Busy
• No Answer
• Busy/No Answer
• Fixed
• External with Remote Setting
• System-wide
Call Park to Station
Call Park Orbits
Call Pickup
• On-Hold/Park
• Ringing At Other Stations
• Meet-Me Page
• Directed
• Station Group
• CO Line Group
Call Record to Voice Mail*
Call Transfer
• Camp-On
• External Calls
• Internal Calls
• Recall
Call Waiting
Caller Identification (Optional)*
• Abandoned Call History
• Call History List
• Redial from List
• Indication While Busy
• Internal User Name
Centrex Application/PBX Compatibility
• Centrex Ringing Repeat
• Flexible Station Numbering
• Delayed Ringing
• One-Button Centrex Feature Access
• Centrex/CO Line Call Pickup
• Centrex/CO Line ID
• Flash Button
• Multi-Line Access and Control
Class of Service Override
CO Line Groups
CO Line Queuing
Conferencing (8 party)
• Multi-Stations
• Multi-CO Lines
Continuous DTMF Signal Time *
Credit Card Calling (“O”+ Dialing)
Day/Night Modes with Auto Switching
Delayed Ringing
Dialed Number ID Service (DNIS)*
Direct Inward Dialing
Direct Inward System Access
Direct Inward Termination
Direct Station Select/Busy Lamp Buttons
Direct Station Selection Console (Optional)
• All Call Voice Page
• Automatic Line Hold
• DND Status Indication
• DND Override
• CO Line Button Assignment
• Expanded Line Appearance
• Multiple DSS Consoles
• Night Transfer
• Speed Dial Button Assignment
• Voice or Tone Signaling
DISA Security Code Revision
Distinctive LED Indicators
• I Called
• I Hold
• I Use
Distinctive Ringing
Do Not Disturb
Do Not Disturb Override
Door Lock Control
Door Phones
DTMF and Dial Pulse Compatible
DTMF Signal Time (160/80 ms)
Dual Color LEDs
End-to-End Signaling
Exclusive Hold
Executive Override (Break-In)
Executive Override Blocking
External Amplified Speaker (Optional)
FeatureFlex Adaptability/Customization (Optional)*
Flash Button (Centrex/PBX Transfer or CO Dial Tone Recall)
Flexible Access Code Assignment
Flexible Button Assignment By User
Flexible Station Numbering
Flexible Line Ringing Assignment
• Delay 1
• Delay 2
• Immediate
Flexible Port Assignment
Ground Start Lines (Optional)
Group Paging
Handsfree Answerback Intercom
Headset Interface *
Hearing Aid Compatible
Hot Dialing
Hotline Service (Emergency Ringdown)
Integrated Services Digital Network (ISDN)
• Basic Rate S/T-Interface (BRI)
• Basic Rate U-Interface (BRI)
• Auto SPID
• Primary Rate Interface (PRI)
• Call-by-Call Service Selection
• D-channel Sharing
LCD Alphanumeric Messaging
LCD Automatic Callback Number Display
LCD Automatic Number Identification
LCD Automatic Park In Orbit
LCD Call Duration Display
LCD Call Forward Source/Destination
LCD Call Forwarded-From Display
LCD Caller ID (Optional)*
• Abandoned Call Storage
• Call History
• Indication While Busy
• Name
• Telephone Number
LCD Calling/Called Number Display
LCD Clock/Calendar Display
LCD CO Line Identification
• Incoming/Outgoing
LCD Dial Input Verification
LCD Directory Assistance
LCD Feature Prompting with Soft Key Operation
• System & Station Features
• Voice Mail Features
LCD Intercom User Name Display
LCD Message Waiting Station Display
LCD Multiple Languages (E-F-S)
LCD Override Station Number Display
LCD Recalling Station Identification
LCD Speed Dial Directory Dialing
LCD Station Status Display
Least Cost Routing
Loop Start Lines
Loud Ringing Bell (Optional)*
Make Busy
• Trunk
• Station
Memory Protection
Message Waiting Indication
• Station Light
• Stutter Dial Tone
Microphone Control Button
Modular Handset and Line Cord
Multiple Directory Numbers
• Primary DN
• Secondary DN
• Phantom DN
• Pilot DN
Multiple FCC Registration
Music-On-Hold Multiple Interface*
Networking Multiple Systems – Strata Net (Optional)
• Alternate Routing/Hop-off
• Centralized Attendant
• Centralized Voice Mail
• Centralized Network SMDR
• Distributed Network SMDR
• Coordinated Numbering Plan
• Path Replacement
• Private Tie Line Networking
• Extended Call Control
Night Ringing Answer Code
Night Ringing Over External Page*
Night Ringing Over Selected Page Zones (Optional)*
Non-Blocking Dialing
Non-Blocking Intercom
Off-Hook Call Announce
• Handset
• Speaker (Optional)
Off-Premise Stations
One Touch Button
On-Hook Dialing
Outgoing Call Restriction

Paging (Optional)*
• All Call Voice Page
• External Page Interface
• External Zone Paging
• Group Paging
Pooled CO Lines
Pooled Line Buttons
• Privacy Override
• Private CO Lines
Relay Service (Optional)
• Door Lock Control
• External Page
• Music-On-Hold Source Control
• Night Relay Service
Release Button
Release/Answer Button
Repeat Last Number Dialed
Ringing Line Preference
SNMP Network Management
Speakerphone On/Off Control
Standard Telephone Compatibility with Message Waiting
Speed Dial
• Station
• System
Station Hunting
Station Message Detail Recording Interface (Optional)
System Maintenance
• Error Logs
• Automatic Fault Recovery
• Maintenance and Administration via LAN
• System Administration Logs
• System Trace (multi-level)
• SNMP Traps
• System Alarms (eMonitor)
• Traffic Measurement & Reporting
System Program Upload/Download*
Tandem CO Line Connections
TAPI Compliant
Tenant Service
Tie Line Transfer Recall
Tie Lines
Toll (Destination) Restriction
• Restriction Override
• Restriction Override Revision
Transfer Privacy
Traveling Class of Service
T1/DS-1 Interface (Optional)
Uniform Call Distribution (UCD)*
User Programmable Feature Buttons
Voice Mail Integration
• Call Record to Voice Mail
• In-band DTMF Signaling
• Simplified Message Desk Interface (SMDI) (Optional)
• LCD Soft Key Voice Mail Control
• Transfer Direct to Voice Mailbox
• Voice Mail Conference
Voice or Tone Signaling
Volume Control
• Busy Override Tone
• Handset
• Handsfree/Speakerphone
• Ringing

Voice Mail Features
Automated Attendant (AA)
Automatic Message Copy with Optional Delete
Automatic Message Copy with Start/Stop Time and Delay
Called Identification
Caller ID with SMDI
Caller Confirmation Prior to Transferring
Call Record to Mailbox
Call Record Over Strata Net
Call Queuing
Call Screening
Class of Service (COS)
Copy Mailbox
Copy Range
Direct Transfer to Voice Mailbox
Disk Space Notification
Distribution Lists
Do Not Disturb (DND)
Fax Tone Detection
Feature Groups (optional)
• Automatic Speech Recognition (ASR)*
• Fax Integration*
• Text-to-Speech (TTS)*
• Unified Messaging*
Future Delivery
Guest User Mailboxes
Independent Port Greetings
Interactive Voice Response (IVR) via Token Programming
• Function Lock
• Groups
• Security Code
• Personal Greetings
• Time Zone Setting
Mailbox Number – Varied/Fixed Length
• Continuous Delete
• Continuous Playback
• Date and Time
• Forwarding
• Notification
• Pause During Playback
• Pause During Recording
• Playback Control
• Private
• Purging
• Reply
• Retrieval Control
• Return Receipt Verification
• Speed Control
• Urgent
• Volume Control
Message Storage
• Personal Folders
• Message Queues
Multiple System Languages
• Centralized Voice Mail
• Soft Key Control Over Strata Net
• Office
• Relay
Remote Administration
Shutdown using the Telephone Dial Pad
Single-digit Menus
Soft Key Control with LCD Feature Prompting*
System Administrator’s Mailbox
System Backup
Token Programming (custom applications, IVR, etc.)
Toshiba Plug and Play Integration
User Tutorial (New User)
Varied Sampling Rates
Voice Forms

Attendant Console Features
Alarm Reset
Answer Button
Answer Prompting by CO Line or DNIS
Attendant Conference Setup
Day/Night Mode Switching
Busy Lamp Field (BLF) Display
• Station Directory Number
• Station User Name
• Station Advisory Message Display
Call Answer Priority
Call Statistics
• Incoming and Total
• Export to Excel File
• Print by Range
Call Waiting Count
Caller ID/ANI Display
Calling/Called Number and Name Display
Color CRT Display
Dial “O” For Attendant
Dial by Name/Number
Dialing an Outside Number for Station User
Direct Station Selection
Directory Display and Dialing
• Directory Entry Attribute Information
• Directory Entry Contact Information
Door Phone Calling
Door Unlock
DTMF Tone Signaling From Dial Pad Key
Emergency Call
Emergency Page
Feature On-Line Help
Flexible Programmable Buttons
Headset Operation*
Hold Calls
Hold Timer Display
Incoming Call Identification
Interposition Call Transfer
Join/Split Calls
Keyboard or Mouse Operation
Load Sharing of Multiple Attendants
Loop Buttons
Loop Hold Display
Message Entry and Display
• E-mail to Station User
• Print Messages
Message Waiting Set and Cancel
Notes Entry and Display for Calls
Position Busy Mode
Release Button
Remote Operator (IP connection)
Speed Dial Calling
• Internal Calls
• External Calls
• Dial From Caller ID List
Supervised Loop Operation
Three-Way Calling
Through Dialing
Transfer Direct to Voice Mailbox
Trunk Group Control and Busy Indication
Trunk Test & Verify
Windows™ PC Operation

Note: Optional features may or may not be extra cost items.

* Some feature implementation may require additional auxiliary equipment.